Shoppers world ceo biography
Meet Sam Dushey
“For many years, my family really wasn’t focusing on growing the company,” he explains. “The business environment then was far better for brick-and-mortar than it is today and they were happy with what they had, knowing that they could manage the business with a hands-on approach."
The combination of a tightening economy and a driven new leader called for a modernized game plan. By the time Dushey was settling into the company’s C-suite, Shoppers World was experiencing drops in sales and the rest of the retail world was in scale-back mode. While conventional wisdom might have suggested the same approach for Shoppers World, Dushey had a different approach in mind.
First, Dushey grew Shoppers World from within. Having primarily focused on childrenswear and school uniforms, the company added multiple new lines of merchandise including casual and dresswear for men, women and children of all ages, from newborn to juniors to plus size, as well as shoes, lingerie, accessories, work uniforms, home furnishings and decor, housewares and linens.
“It wasn’t something that was instantaneous,” Dushey said. “Things would develop slowly over time; we’d buy a rack of shoes, test and prove it. If it sold well, we’d expand it to two racks, three racks, four racks. Finally, we’d open a new department.”
Shoppers World CEOs Undercover shocker
Its never easy being an “Undercover Boss.”
But it was particularly tricky for Sam Dushey, the president/CEO of Shoppers World, who stars in Sunday’s episode of the CBS series in which execs go undercover to work in their own companies.
It was an eye-opening experience — in every store I turned over another leaf and there was a new problem.
- Shoppers World president/CEO Sam Dushey
“There’s no doubt my workers know who I am and what I look like. When I go to one of my stores, they can smell me a mile away,” says the Brooklyn-born Dushey, whose grandfather opened the first Shoppers World in the s.
(Shoppers World is a discount apparel and merchandise retail store with up to $ million in annual retail sales. Dushey took over nine years ago and has expanded the empire to 40 stores and 1, employees nationwide.)
To fool his eagle-eyed employees, Dushey sported blond hair, a beard and glasses while working in four of his stores (including stores in Brooklyn and Queens).
“To be able to go into our own business and work as an employee, undetected, was just an amazing opportunity,” he says. “I took on different tasks in each one of the stores I visited — running the register, working in the back stock room, working on the sales floor and on the clearance/markdown racks with a scanning gun It was an eye-opening experience — in every store I turned over another leaf and there was a new problem.”
Did he hear any beefs from his workers?
“It wasn’t so much complaints but that we have some policies in place that don’t make [workers] as successful like putting restrictions on the register of what they’re allowed to do, security-wise,” he says. “They have to call a manager for every little thing. Not only policies but also our technology. I spent all this money to install wireless scanning guns to make it easier for markdowns, yet the Wi-Fi in the stores didn’t work. I never would have kn Irish-American businessman and philanthropist (–) "Charles Feeney" redirects here. For the baseball executive, see Chub Feeney. Charles Francis Feeney (April 23, – October 9, ) was an Irish-American businessman and philanthropist who made his fortune as a co-founder of Duty Free Shoppers Group, the travel retailer of luxury products based in Hong Kong. He was the founder of the Atlantic Philanthropies, one of the largest private charitable foundations in the world. Feeney gave away his fortune in secret for many years, choosing to be anonymous, and donating more than $8 billion in his lifetime. Feeney was born in Elizabeth, New Jersey, on April 23, , during the Great Depression, to Irish-American parents. His mother was a hospital nurse, and his father was an insurance underwriter. His ancestry can be traced to County Fermanagh in Northern Ireland. As a youth, Feeney worked selling Christmas cards door-to-door, as a golf caddy, and shoveling snow from driveways. He graduated from Elizabeth's St. Mary of the Assumption High School in and later credited his charitable spirit to his education there. His donation of $, was the largest in the school's history from a single contributor. He served as a U.S. Air Force radio operator during the Korean War and began his career selling duty-free liquor to U.S. naval personnel at Mediterranean ports in the s. Feeney graduated from the Cornell University School of Hotel Administration in He was a member of Alpha Sigma Phi and an honorary member of the Sphinx Head Society. The concept of "duty-free shopping"—offering high-end concessions to travelers free of import taxes—was in its infancy when Feeney and his college classmate Robert Warren Miller started selling duty-free liquor to American servicemen in Asia in the s. Th Sam Dushey's entrepreneurship and love for the business have flourished since the age of fifteen, when he began working In the family business for his father and grandfather. Having the courage, energy and fearlessness to fuel a small family business, Dushey opened his first store at the age of 24 as to what began the beginning of the modern family business known as Shoppers World. He has since grown the business to over 40 locations in 11 states across the United States. The Shoppers World philosophy “Always New, Always for less" has made Sam Dushey one of the successful entrepreneurs in the Industry. In a market that is saturated with competition, Dushey manages to stay ahead of the curve by implementing strategic business tactics such as exceptional customer service, a keen attention to cleanliness, as well as constantly evolving the brand to keep up with the times. Dushey has been featured on Yahoo Business, CBS, Bloomberg TV, and the CBS series Undercover Boss season 7 Episode 3. Dushey also has appeared in dozens of publications. Dushey lives with his wife Norma and their 2 children in New York City. His interests include sports, specifically anything involving extreme sports ,fitness as well as spending quality time with his family. Sam Dushey is a proven leader in the Retail industry and hopes to inspire others to believe that hard work is the recipe for success. Chuck Feeney
Early life and education
Career